Lao Cai: Promote the provision of online public services
In 2020, Lao Cai has accelerated the provision of online public services to reduce paper pressure, towards e-administration, bringing convenience and practical benefits to organizations and citizens.Resolution No. 17 / NQ-CP of the Government emphasizes that by 2020, it will provide at least 30% of online public services implemented at level 4 for people and businesses.
Grasping that spirit, Lao Cai province promotes the provision of online public services at all three levels, namely, province, district and commune. Lao Cai's goal is to reduce pressure in one-stop shops, limit crowdsourcing in the context of the Covid-19 epidemic, and bring convenience to people and businesses.
Enterprises and people can choose from direct or online forms to handle administrative procedures. Especially, with the online form, people and businesses can perform administrative procedures 24 hours a day, 7 days a week at any location with Internet connection.
The online public service portal of Lao Cai province has the following address: dichvucong.laocai.gov.vn
The online public service portal of Lao Cai province has the following address: dichvucong.laocai.gov.vn. Currently, 100% of administrative procedures have been updated and implemented on the public service portal of Lao Cai province. Particularly online DVC level 3 and level 4, Lao Cai has provided a total of 1,155 / 2020 procedures (reaching 57%). In which, the number of online public services at level 4 is 751 / 2,020 procedures, reaching 37%, exceeding the target set by the Government for localities to be 30% by 2020. The rate of online dossiers resolved in Lao Cai over the total number of dossiers resolved administrative procedures reaches 37%.
According to the Ministry of Information and Communications, with this rate, Lao Cai is in the group of 11 provinces / cities with the rate of online DVC at 4 over 30%.
Departments and branches that have a high rate of providing online services at level 3 and 4 in the province are the Department of Information and Communications with 34/37 procedures, reaching over 90% of the total number of administrative procedures. Department of Transport - Construction with 113/154 online public services at level 3 and 4, reaching over 73% of total administrative procedures ...
Interface of National Public Service Portal (Address: dichvucong.gov.vn)
Nearly 400 online DVCs at level 3 and 4 are being drastically implemented by Lao Cai province to integrate into the National Public Service Portal to serve people and businesses. A special point is with DVC level 4 allowing people and businesses to pay fees and charges (if any) online, not using cash, by many different means.
Levels 3 and 4 online DVCs offered are DVCs in areas of interest to businesses and citizens. Therefore, there will be a spillover effect and promote administrative reform, contributing to building e-Government./.
